Most arcade machines, pool tables, and golf simulators ship within 3 to 7 business days via freight carrier. Delivery timelines vary by location, and our team will provide tracking details as soon as your order ships. Orders over $100 qualify for free shipping.

Absolutely. Once your order ships, you will receive an email with a tracking number and a link to follow its journey. If you need an update before the tracking email arrives, feel free to contact us with your order number.

We accept returns on most items within 30 days of delivery, provided they are in original condition and packaging. Due to the size and weight of products like pool tables and golf simulators, return shipping arrangements may vary. Please contact our team to initiate a return and get specific instructions.

Yes, exchanges are available for items in their original condition. Reach out to our support team with your order number and the model you would like instead. We will walk you through the exchange process and cover any pricing differences.

Room requirements depend on the specific simulator model, but most setups need a minimum ceiling height of 9 feet and a room depth of at least 15 feet. Each product listing includes detailed space requirements. Our team can also help you evaluate your space before you purchase.

Yes, all arcade machines and major entertainment equipment include a manufacturer warranty. Warranty duration and coverage details are listed on each product page. If you experience any issues, contact us and we will coordinate directly with the manufacturer on your behalf.